Glossary

The vocabulary of the evaluation.

303 terms a buying committee meets while selecting a finance system, defined without the vendor gloss, each with a note on why it bears on the decision.

303 terms25 lettersReviewed November 2026

A

Acceptance criteria
The stated conditions a deliverable must meet to be accepted, ideally testable and agreed before work starts. Acceptance usually triggers payment.
Access review
The periodic check that each person's system access is still appropriate to their job, performed by managers or control owners and evidenced.
Account reconciliation
Proving that a ledger balance agrees with an independent source or with the detail that supports it (a bank statement, a subledger, a schedule of open items) and explaining anything that does not. It is the evidence a balance is real.
Accounts payable
The money a company owes suppliers for goods and services already delivered, and the process that gets from a supplier invoice to a payment: capture, coding, matching, approval, payment run, and the ledger entries each step creates. It is usually the highest-volume transactional area in a finance function.
Accounts receivable
The money customers owe for goods and services already invoiced, and the process around it: invoicing, cash application, credit control, chasing, and write-off of what will not arrive. It is the working-capital lever finance teams can move fastest.
Accrual
An entry that books a cost or a revenue in the period it belongs to rather than the period the cash moves in. If a supplier delivered in March and invoices in April, the March books carry an accrual for the expected amount, which is then reversed or matched off when the real invoice lands.
ACH
The Automated Clearing House network used for domestic electronic payments in the United States, settling in batches over one or more business days rather than instantly.
Adjusting entry
A journal posted during the close to correct or complete the period's records: accruals, deferrals, reclassifications and error corrections. Volume of adjusting entries is a reasonable proxy for how well upstream processes work.
Aging report
A schedule of open receivables or payables bucketed by how overdue they are, typically current, 1–30, 31–60, 61–90 and 90-plus days. It is the standard starting point for collections work and for estimating what will not be collected.
Allocation
The rule that spreads a pooled cost across the cost centres, projects or entities that consumed it: rent by floor area, IT by headcount, shared services by transaction volume. Allocations run as part of the close and are usually the least documented step in it.
Amortisation
Writing off the cost of an intangible asset (software, a licence, capitalised development) across the periods that benefit from it. Mechanically it works like depreciation; the distinction is the nature of the asset, not the arithmetic.
Annual recurring revenue
The annualised value of subscription contracts in force at a point in time, excluding one-off fees. It is a contract measure rather than an accounting one, and it is not the same as recognised revenue.
Annual support fee
The recurring charge on a perpetual licence for updates, fixes and assistance, typically a percentage of the original licence value and subject to annual increase.
API-first
A design approach where the interface is built before or alongside the user experience, so anything the screens can do can also be done programmatically.
Approval workflow
The routing rules that send a document to the right approvers in the right order, by value, cost centre, category or exception, with delegation, escalation and a record of each decision.
Asset hierarchy
The structure recording how assets contain one another (a site, a line, a machine, a component) so cost, maintenance and depreciation can be reported at any level.
Audit evidence
The records and documentation supporting a number or a control: the invoice, the approval, the reconciliation, the system log showing who posted what. Evidence has to be retrievable, not merely to exist.
Audit trail
The record the system keeps of who did what to a transaction and when: who entered it, who changed a field, who approved it, and what the value was before the change. A usable trail is queryable and cannot be edited from inside the application by the people it records.
Automatic renewal
A contract term under which the agreement continues for a further period unless notice is given by a stated deadline. It benefits whichever party is paying attention.

B

Backlog
Contracted work or subscription value not yet delivered or invoiced. In projects it is unperformed scope; in subscriptions it is the remainder of the term.
Bad debt provision
The estimate of receivables that will not be collected, recognised as an expense before any specific invoice is written off. Approaches range from an aging-based percentage to expected-credit-loss models.
Balance sheet
The statement of what a company owns, owes and holds in equity at a single point in time, with assets equal to liabilities plus equity by construction. Every posting in a double-entry system keeps that identity true.
Balance sheet substantiation
The discipline of holding, for every balance-sheet account, a current schedule that explains what makes it up and who owns it. Substantiation is broader than reconciliation: some accounts have no external source, only a calculation.
Bank connectivity
How the system exchanges files and messages with banks: host-to-host transfer, a bank portal, a multi-bank network, or an API. It determines how quickly balances and transactions arrive.
Bank reconciliation
Agreeing the cash balance in your ledger to the balance the bank reports, and explaining every difference: payments issued but not yet cleared, deposits in transit, bank charges you had not booked. Modern systems import a statement feed and propose matches, leaving a human to clear the exceptions.
Batch traceability
The ability to follow a batch or lot forward to every customer who received it and backward to every input it contained, within a defined time.
Benchmark clause
A contractual right to test pricing against the market during the term and to adjust it if the comparison shows the price is out of line, using an agreed method.
Bill of materials
The structured list of components, quantities and sub-assemblies needed to make one unit of a product, often several levels deep. Planning, costing and shop-floor execution all read from it.
Billable hours
Time recorded against work a client can be charged for, as distinct from internal or written-off time. The distinction is a coding decision made at entry.
Billings
What has actually been invoiced in a period, regardless of when it will be recognised as revenue or collected. It is the bridge between bookings and cash.
Bookings
The total contract value signed in a period, whether or not any of it has been invoiced or delivered. It measures sales activity, not revenue.
Budget check
Testing a proposed commitment against remaining budget for a cost centre, project or account, and blocking or routing for approval when it would exceed it. Commitments already made are counted as consumed.
Business intelligence
The tooling and practice of turning transactional data into reports, dashboards and analysis that people act on, including the semantic layer that gives measures agreed definitions.

C

Capacity planning
Checking whether the plant, the people and the machines can actually deliver the plan, at the level of work centres and time buckets. Rough-cut planning tests the shape of the plan; finite scheduling tests the detail.
Capital expenditure
Spend on something expected to be useful for more than one period, which is added to the balance sheet and depreciated rather than charged straight to profit. Where the line sits between capitalising and expensing depends on the accounting framework, the policy the business sets, and in some cases on tax rules that differ from both.
Cash application
Matching money received to the invoices it settles, including partial payments, deductions, and payments that arrive with no useful reference. Automation rates here are the difference between a small and a large collections team.
Cash flow forecasting
Projecting cash in and out over weeks or months from receivables, payables, payroll, tax and financing, and comparing the projection to what actually happened.
Cash flow statement
The statement reconciling profit to the movement in cash, split into operating, investing and financing activities. It can be built directly from cash transactions or indirectly by adjusting profit for non-cash items and working-capital movements.
Cash positioning
Establishing how much cash is where today and what is expected in and out over the coming days, so funding decisions can be made deliberately rather than reactively.
Change order
A documented, priced and approved change to a contract's scope, schedule or price. It is the mechanism that keeps a fixed-price arrangement honest on both sides.
Change request rate
The proportion of a project's value that arrived as changes after the original contract. It measures how well scope was understood, on both sides.
Chart of accounts
The structured list of accounts every posting has to land in (assets, liabilities, equity, income and expense) and the numbering scheme that organises them. It sets the shape of the primary financial statements and, in many older systems, was also forced to carry department, location and product coding inside the account number itself.
Churn
Recurring revenue lost when customers cancel or reduce, expressed as a rate over a period. Gross churn counts losses; net churn offsets them against expansion.
Clearing account
An account used deliberately as a staging point between two steps of a process: goods received not yet invoiced, payments in transit, payroll clearing. A healthy clearing account nets to nil once both sides land.
Close checklist
The ordered list of tasks that turns a period's transactions into reported numbers, with owners, dependencies and deadlines: cut-offs, accruals, allocations, reconciliations, reviews and sign-off.
Closing entry
An entry made as part of closing a period or year: transferring the result to equity, clearing temporary accounts, or booking the last adjustments before a lock.
Collections
The work of getting overdue money in: prioritising accounts, contacting customers, recording promises to pay, resolving disputes and escalating. It is a workflow discipline more than an accounting one.
Commitment accounting
Recording obligations as they are entered into (an approved requisition or an issued purchase order) so budget consumption reflects what is promised, not only what is invoiced.
Concurrent user licence
Licensing by simultaneous sessions rather than by named individuals, so a larger population can share a smaller number of licences.
Conference room pilot
A structured session where the configured system is walked through with real scenarios and real data by the people who will use it, before build is finished.
Consumption pricing
Charging by measured usage (documents, transactions, storage, compute) rather than by user, so cost scales with activity.
Continuous transaction controls
Regimes where transaction data is reported to, or cleared by, a tax authority at or near the moment of invoicing, rather than aggregated into a periodic return.
Contract catalogue
A list of goods and services at agreed prices from agreed suppliers, presented to requisitioners so that buying the right thing at the right price is the easy path.
Contract liability
The obligation to transfer goods or services for which a customer has already paid or been invoiced: deferred revenue under the current revenue standards' vocabulary.
Control deficiency
A control that does not operate as designed, or a design that would not catch the error it targets. Deficiencies are graded by the size of the misstatement they could allow.
Control owner
The named person accountable for a control operating as described, and usually for producing its evidence. Ownership sits with the business process, not with the audit function.
Corrective action
The documented response to a non-conformance: containment, root-cause analysis, the fix, verification that it worked, and closure. Regulated sectors require the full trail.
Cost centre
A unit of the business that costs are collected against and someone is accountable for: a team, a site, a function. It is a reporting and budgeting construct rather than a legal one, and it does not produce its own statutory accounts.
Country-by-country reporting
The annual disclosure by large groups of revenue, profit, tax paid, employees and assets in each jurisdiction, filed with tax authorities and increasingly published.
Credit hold
The block placed on a customer's orders or shipments when exposure exceeds the agreed limit or invoices are far overdue. Releasing it is a controlled decision, not a clerical one.
Credit limit
The maximum exposure a company will accept to a customer, set from credit data, payment history and judgement, and checked when orders are taken. Exposure usually counts open invoices plus unshipped orders.
Credit memo
A document that reduces what a customer owes, issued for a return, a pricing error, a service credit or a settled dispute. It reverses part or all of an invoice and has to reach both the ledger and the receivable it relates to.
CRM
The system of record for customers and prospects: contacts, activity, pipeline, quotes and cases, feeding the commercial front of order to cash.
Currency translation
Restating an entity's results and balances from its functional currency into the group's presentation currency, typically at closing rates for the balance sheet and average rates for the income statement, with the difference taken to a translation reserve.
Customer master
The record of each customer: legal and trading names, ship-to and bill-to addresses, tax status, credit terms and limits, and the price agreements that apply.
Customs duty
Tax charged on goods crossing a border, determined by tariff classification, origin and value. It is a cost of the goods, not a recoverable tax like value-added tax usually is.
Cutover
The window in which you stop transacting in the old system and start in the new one: final balances extracted and loaded, open items brought across, interfaces switched, and the point of no return crossed. It is usually run to an hour-by-hour script over a weekend or a period end.

D

Data governance
The rules and roles for data: who owns a field, who may change it, what values are valid, how quality is measured, and how issues are resolved.
Data lake
Storage for large volumes of raw data in its original form, queried where it lies rather than loaded into a fixed schema first. It complements rather than replaces a warehouse.
Data migration
Moving master data and history out of the old system into the new one: customers, suppliers, items, opening balances, open invoices, and however much transactional history you decide to carry. Almost all of the effort is in cleaning and mapping the data, not in the load itself.
Data residency
Where data is physically stored and processed, which some jurisdictions and sectors constrain by law or by contract. It covers backups and the locations from which support staff can reach the data, not only the primary database.
Data retention
How long records must be kept and in what form, set by tax law, company law and data-protection law, and constrained by what a system can still produce years later.
Data warehouse
A database organised for analysis rather than transactions, holding cleaned and conformed data from several systems, usually with history retained.
Debit memo
A document that increases what a counterparty owes: a charge back to a supplier for a short delivery, or an additional charge to a customer outside the normal invoice run. It is the mirror of a credit memo.
Deferred revenue
Money you have billed or collected but have not yet earned, held as a liability until you deliver. A twelve-month subscription invoiced up front sits in deferred revenue and is released to the income statement across the term as the service is provided.
Demand forecasting
Estimating future demand from history, seasonality, pipeline and judgement, at the grain planning needs. The forecast is an input to planning, not a commitment, and its accuracy should be measured.
Depreciation
Spreading the cost of a long-lived asset across the periods that benefit from it, rather than expensing it all at purchase. The method and useful life chosen determine the charge each period, and the same asset is frequently depreciated differently for statutory accounts and for tax.
Digital reporting requirements
Obligations to report transaction-level data electronically to an authority on a defined schedule, short of live clearance. Several jurisdictions are moving from periodic returns to this model.
Dimensions
Coding attached to a posting alongside the account (department, project, location, product line, funding source) so the same transaction can be analysed several ways without inventing new accounts. Vendors call these dimensions, segments, tags, tracking categories or analysis codes, which are broadly the same idea with different limits.
Direct debit
Collecting money by instruction to the payer's bank under a mandate the payer has granted, rather than waiting for them to pay. Common in subscription and utility billing.
Disaster recovery
The plan and capability to restore service after a serious failure, including where the standby capacity is, how failover happens, and how it is tested.
Double-entry bookkeeping
The convention that every transaction is recorded twice, as a debit in one account and an equal credit in another, so the books always balance. It is the reason a ledger can be proved rather than merely believed.
Dual reporting
Producing figures under two frameworks at once (group and local, or old and new standard), usually by holding a base set of entries plus a layer of framework-specific adjustments.
Dunning
The scheduled sequence of reminders sent to customers with overdue invoices, escalating in tone and eventually to a stop on further supply or to an external agency. Sequences are usually defined per customer segment.
Dynamic discounting
Offering suppliers a sliding discount for payment ahead of terms, where the discount falls as the due date approaches, letting a buyer deploy surplus cash at a known return.

E

E-invoicing clearance
A model in which an invoice must be submitted to a tax authority's platform and validated before it is legally issued to the buyer, rather than merely reported afterwards. Several countries operate a clearance or pre-clearance regime with their own format, signing and identifier rules; others use post-audit reporting or a network model, and requirements are changing in many jurisdictions.
E-procurement
Conducting purchasing electronically end to end: catalogues, requisitions, orders, order acknowledgement, receipt and invoice, exchanged as data with suppliers rather than as documents.
Early payment discount
A reduction offered for paying before the due date, such as two per cent within ten days on thirty-day terms. Whether taking it is worthwhile depends on the annualised return against the cost of cash.
EC Sales List
The periodic listing of supplies made to value-added-tax-registered customers in other European Union member states, by customer registration number and value.
Ecommerce integration
Connecting a web store to the ledger and to stock: orders and payments in, availability and prices out, with returns and settlement reconciled afterwards.
EDI
Electronic Data Interchange: the long-established practice of exchanging structured business documents (orders, dispatch advices, invoices) with trading partners in agreed formats such as EDIFACT or X12.
Elimination entry
A consolidation entry that removes the effect of internal transactions and holdings (intercompany sales, balances, investments in subsidiaries) so the group reports only external activity.
Encumbrance
A reservation of budget for a commitment not yet spent, used heavily in public-sector and grant accounting where unspent budget cannot simply be reallocated.
Engineering change order
A controlled change to a product's design (a component substitution, a revised specification) with an effective date, affected orders and cost consequences.
Equity method
Accounting for an investment where the group has influence but not control, carrying it at cost plus the group's share of post-acquisition results rather than consolidating the investee line by line.
ESEF
The European Single Electronic Format: the requirement for listed companies in the European Union to file annual reports in XHTML with the primary statements tagged in inline XBRL.
ETL
Extract, transform, load: moving data out of source systems, reshaping it, and loading it into a target such as a warehouse. In the reverse order it is called ELT.
Evergreen upgrade
The model where the vendor keeps every customer on the current version, applying updates automatically rather than running version-to-version upgrade projects.
Exemption certificate
Documentation from a customer establishing that a sale is not taxable (resale, non-profit status, a specific use), which the seller must hold and be able to produce.
Exit plan
The agreed arrangements for leaving a service: data extract format and timing, retention during transition, assistance rates, and deletion certification.
Expansion revenue
Additional recurring revenue from existing customers: more users, higher tiers, extra products. It is usually the cheapest revenue a subscription business can acquire.
Expense report
An employee's claim for costs incurred on the company's behalf, with receipts, policy checks, approval and reimbursement, plus tax treatment of the recoverable elements.
Extension model
How a system is customised without altering its core: configuration, low-code extensions, published extension points, or an application platform alongside it.
External audit
The independent examination of financial statements resulting in an opinion on whether they are fairly stated. It tests balances, controls, and the systems the numbers come from.

F

Field service management
Scheduling and equipping engineers to work at customer sites: work orders, skills and parts, travel, time capture, and billing or warranty recovery afterwards.
Fiscal calendar
How a company divides its year for reporting: twelve calendar months, thirteen four-week periods, or a 4-4-5 pattern, with a year end that may not be December. Every period-based report depends on it.
Fiscal representative
A local agent appointed to handle a foreign company's tax obligations in a jurisdiction that requires one, often jointly liable for the tax.
Fiscal year
The twelve-month reporting period a company uses for its statutory accounts, which may run to any month end. Tax years and fiscal years do not always coincide.
Fit-gap analysis
Comparing requirements against what the system does as delivered, and deciding for each gap whether to change the process, configure, extend, or accept it.
Fixed asset register
The detailed record of every capitalised asset (cost, acquisition date, useful life, accumulated depreciation, location and disposal) that supports the single asset figure on the balance sheet. It is a subledger, and it should reconcile to the ledger every period without manual adjustment.
Fixed-price contract
A contract for an agreed scope at an agreed price, where the supplier carries the risk of the effort required. Change control is what keeps it viable.
Flux analysis
A review of period-on-period movements in every material account, used in the close and by auditors to spot balances that moved when they should not have, or did not move when they should.
Freight cost allocation
Spreading a shipment's transport cost across the items in it, by value, weight or volume, so each item carries a fair share of the cost of getting it there.
Functional currency
The currency of the primary economic environment in which an entity operates, and therefore the currency it keeps its books in. It is a determination, not a preference, and changing it is a significant event.
FX gain or loss
The profit effect of exchange-rate movement: realised when a foreign-currency item settles at a different rate than it was booked, unrealised when it is revalued while still open.
FX revaluation
Restating monetary balances held in a foreign currency at the period-end rate, so receivables, payables and cash reflect current value, with the movement recognised in profit as an unrealised gain or loss.

G

GAAP
Generally accepted accounting principles: the framework of rules and conventions financial statements are prepared under in a given country, of which the United States version is the most cited.
GDPR
The European Union's data-protection regulation, governing lawful basis, individual rights, retention and transfers of personal data, with obligations on both controller and processor.
General ledger
The central record of every posting, organised by account, from which the trial balance and the financial statements are produced. Everything the business does in other modules eventually arrives here, usually summarised, and the ledger is the thing the auditors read.
Goods receipt
The record that ordered goods or services actually arrived, entered by whoever received them, against the purchase order that ordered them. It creates the liability for what has been received but not yet invoiced, and it is the second leg of three-way matching.
Goods received not invoiced
The liability for stock or services received where the supplier invoice has not yet arrived, held in a clearing account and derived from receipts against purchase orders. It is the automated form of a purchase accrual.
Goodwill
The excess of what was paid for a business over the fair value of its identifiable net assets, recognised on acquisition and then tested for impairment rather than amortised under most frameworks.
Gross to net
The calculation from contractual gross pay to the amount an employee receives, applying tax, social contributions, pensions and other deductions in the order each jurisdiction requires.
Group reporting
Producing consolidated statements for a set of entities: collecting their trial balances, translating currencies, eliminating internal activity, recognising minority interests, and reporting the result.
GST
Goods and services tax: the same mechanism as value-added tax under a different name, used in Canada, Australia, India, Singapore and elsewhere, each with its own structure and returns.

H

Hard close
A full close with every reconciliation, accrual, allocation and review completed and the period locked, producing numbers fit for statutory reporting and audit.
Headcount planning
Planning roles, start dates and fully loaded costs, and reconciling the plan to actual hires and to the payroll cost that follows. It is usually the largest line in an operating plan.
Hedge accounting
The elective treatment that lets the gain or loss on a hedging instrument be recognised in the same period as the exposure it hedges, subject to documentation and effectiveness testing.
Hypercare
The intensive support period immediately after go-live, with elevated staffing and response times, ending on agreed exit criteria rather than on a date alone.

I

IFRS
International Financial Reporting Standards, used for consolidated reporting in more than a hundred jurisdictions and mandatory for listed companies in the European Union and much of Asia.
Impairment
Writing an asset down when its recoverable amount falls below its carrying value: a plant no longer used, goodwill from an underperforming acquisition, a capitalised project abandoned.
Implementation multiple
Implementation services cost expressed as a multiple of first-year software cost, the shorthand buyers use to sanity-check a proposal. Multiples vary by complexity and by tier.
Implementation partner
The consultancy that configures the system, migrates the data and trains the users, often a different company from the one that sells the licence. Vendor directories rank partners by tier, which reflects certifications and sales volume rather than the quality of any particular team.
Income statement
The statement of revenue, cost and resulting profit over a period, also called the profit and loss account. It is the report most managers outside finance actually read, usually against budget and against the same period last year.
Indirect access
Use of licensed software through another system rather than by a person at a screen: an integration reading data, a portal that queries the ledger. Some vendors licence it separately.
Intercompany elimination
Removing transactions between entities of the same group so the consolidated accounts show only dealings with the outside world. A sale from one subsidiary to another is real for each entity's own books but is not group revenue, and any profit still sitting in unsold stock has to come out too.
Intercompany matching
Agreeing balances and transactions between entities of the same group before consolidation, so that what one entity records as owed matches what the other records as due.
Internal control
A process designed to prevent or detect error and fraud: an approval limit, a reconciliation, a system-enforced separation of duties, a review. Controls are described, performed, and evidenced.
Intrastat
The statistical declaration of goods moving between European Union member states, filed by businesses above thresholds and derived from dispatch and arrival data with commodity codes and values.
Inventory management
Knowing what stock exists, where it sits, what it cost and what it is committed to. It spans item master data, locations and lots, valuation, and the transactions that move quantities between states.
Inventory turnover
How many times stock is sold and replaced over a period, computed as cost of goods sold divided by average inventory. Low turnover means cash sitting on shelves; very high turnover can mean stock-outs.
Inventory valuation
The method that puts a cost on stock on hand and on goods sold: standard cost, weighted average, first-in-first-out, or specific identification. The choice changes reported margin and is constrained by the accounting framework in each country.
iPaaS
Integration platform as a service: hosted tooling for connecting applications with pre-built connectors, mapping, scheduling and monitoring, instead of bespoke point-to-point code.
ISO/IEC 27001
The international standard for an information-security management system, certifying that a documented, risk-based programme exists and is being followed.

J

Journal entry
A posting to the ledger, with debits equal to credits, that records something the transactional modules did not already record: an accrual, a reclassification, a correction, an allocation. Manual journals are the finance team's own instrument, which is exactly why they are watched closely.
Journal template
A saved structure for a journal (accounts, dimensions, descriptions, sometimes amounts or formulas) used to standardise entries that recur or that several people prepare.

K

Key control
A control relied upon to address a specific risk of material misstatement, and therefore tested by auditors. Not every control is key; identifying which are keeps testing proportionate.

L

Landed cost
The full cost of getting goods to their destination: purchase price plus freight, duty, insurance, handling and any other charge, applied to inventory value rather than expensed separately.
Lease accounting
Recognising leases on the balance sheet as a right-of-use asset and a lease liability, unwinding both over the term, with remeasurement when terms change.
Legal entity
A company that exists in law, files its own statutory accounts and tax returns, and holds its own set of books. A group is a collection of them, and the reporting structure the business talks about day to day often cuts across the legal one.
Licence audit
A vendor's formal review of whether a customer's use matches its entitlement, with remediation at list price where it does not.
Local GAAP
A country's own accounting framework, which may differ from the group's on depreciation, provisions, revenue and presentation. Statutory accounts must follow it even when the group reports otherwise.
Localisation
The country-specific behaviour a system needs to be usable in a jurisdiction: statutory chart requirements, tax calculation and filing formats, invoice layout and numbering rules, payroll and payment file formats, language, and whatever the local authority mandates electronically. It is supplied by the vendor in some countries and by a partner or third-party add-on in others.
Lockbox
A bank service that receives customer payments on a company's behalf and returns a structured file of the payments and their remittance detail for automatic application. It is common in the United States and rare elsewhere.

M

Making Tax Digital
The United Kingdom regime requiring value-added tax records to be kept digitally and returns to be filed through software with a digital link from the underlying records.
Managed services
Ongoing operation, support and small-change delivery by a third party after go-live, priced by subscription, ticket volume or a retained capacity of days.
Management letter
The auditor's written observations to management on control and process weaknesses found during an audit that fall short of a formal reporting matter, with recommendations.
Management reporting
Reporting produced for internal decisions rather than for statute: profit by product, by customer, by project, against budget, at whatever grain management works at. It is where dimensions earn their keep.
Master data management
The governance and tooling that keeps shared records (customers, suppliers, items, accounts) consistent across systems, with ownership, validation and a survivorship rule for conflicts.
Material requirements planning
The calculation that turns demand, stock on hand, open orders and lead times into what to buy and make, and when. It runs on the bill of materials and is the engine behind most purchase suggestions in an ERP.
Material weakness
A deficiency, or combination of them, severe enough that a material misstatement could go undetected. For a listed company it is a disclosable event with consequences beyond the finance team.
Materiality
The threshold above which an error or omission would change a reader's decision, set in judgement and used to scope both close work and audit work. Below it, precision is not worth its cost.
Maverick spend
Buying that bypasses agreed suppliers, catalogues or approval routes: the invoice that arrives with no purchase order behind it. It costs more per unit and is invisible until it is paid.
Middleware
Software sitting between applications to move, transform and route data between them, whether a message broker, an integration bus or a hosted platform.
Milestone billing
Invoicing on the achievement of defined contract milestones rather than on time elapsed or cost incurred. Billing and revenue recognition may follow entirely different patterns.
Minority interest
The share of a subsidiary's equity and results belonging to owners outside the group, shown separately in consolidated statements. Also called non-controlling interest.
Module-based licensing
Charging by the functional modules enabled, sometimes combined with user counts, so scope growth changes the price independently of headcount.
Monthly recurring revenue
The same contract measure expressed per month, used where contracts and changes to them are frequent. Movements are usually decomposed into new, expansion, contraction and churn.
Multi-entity consolidation
Combining the accounts of several entities into one set of group figures: translating foreign currencies, eliminating internal transactions, and accounting for the share of subsidiaries the group does not own. The mechanics differ under IFRS and various national frameworks, so the reporting standard a group applies shapes what its system has to do.
Multi-tenant
An architecture in which all customers run the same version of the application, with their data separated logically, and everyone is upgraded together on the vendor's schedule. The alternative, a single-tenant or hosted instance per customer, allows deeper modification and version control at the cost of doing your own upgrades.
Multi-year commitment
Agreeing a term of several years in exchange for discount or price protection, often with a payment schedule and a ramp in committed volumes.

N

Named user licence
Licensing by individual identified user, whether or not they are all using the system at once. Types are usually tiered by what the user can do.
Nexus
The connection between a business and a United States jurisdiction that creates an obligation to register and collect tax there, arising from physical presence or from economic activity above a threshold.
Non-conformance
A recorded instance of something failing to meet specification (an incoming batch, a produced item, a process step), with disposition, root cause and corrective action.
Non-PO invoice
A supplier invoice with no purchase order to match against, so it must be coded and approved on its own. Utilities, professional fees and rent are legitimately non-PO; much else is not.

O

Opening balance
The balance an account starts a period or a system's life with. In an implementation, opening balances are loaded at cutover and are the first thing an auditor tests.
Order to cash
The end-to-end process from taking a customer order to collecting the money: order entry, credit check, fulfilment, invoicing, cash application and collections. It crosses sales, operations and finance.

P

Parallel run
Operating the old and new systems together for a period and comparing their output, most common for payroll where a wrong answer has immediate consequences.
Payment file
The structured instruction sent to a bank to make payments, in a format the bank accepts, such as an ISO 20022 message or a national scheme format. Format details vary by bank and country.
Payment run
The batch process that selects due invoices, applies payment terms and discounts, groups by supplier and method, produces the payment file, and posts the ledger entries.
Payroll journal
The accounting entry generated by a payroll run: labour cost by cost centre, employer contributions, net pay liability, and the deductions owed to third parties.
Payroll run
The periodic calculation of gross pay, statutory and voluntary deductions, employer costs and net pay, producing payments, filings and the journal that posts labour cost to the ledger.
Penetration test
An authorised attempt to break into a system to find exploitable weaknesses, performed to a defined scope with findings ranked and remediated.
Peppol
An international network and document specification for exchanging electronic invoices and orders through accredited access points, mandated or encouraged in much of Europe and beyond.
Percentage of completion
Recognising revenue and cost on a long contract in proportion to progress, measured by cost incurred against expected cost, by units delivered, or by surveyed effort.
Performance obligation
A distinct promise in a contract (a licence, a hosting service, an implementation, support) that revenue is allocated to and recognised against as it is satisfied.
Period close
The routine that finishes a month, quarter or year: posting the remaining accruals and adjustments, reconciling the subledgers to the ledger, reviewing the results, and locking the period so nothing moves after it is reported. Most finance teams measure it in working days from period end to reported numbers.
Period lock
The setting that prevents further posting into a closed period, usually per module, per entity and per user role, sometimes with a controlled reopening for late adjustments.
Perpetual licence
A one-off purchase of the right to use a version indefinitely, with an annual support and maintenance fee for updates and assistance.
Pillar Two
The international agreement imposing a minimum effective tax rate on large multinational groups, requiring jurisdiction-level effective-rate calculations and top-up tax where the rate falls short.
PO flip
Turning a purchase order into an invoice on the supplier's behalf, either in a portal or automatically on receipt, so the invoice matches by construction rather than by reconciliation.
Prepaid expense
Cash paid in advance for something you have not yet consumed (insurance, an annual software subscription, rent), held as an asset and released to expense over the period it covers. It is the mirror image of an accrual.
Prepared-by-client list
The schedule of documents and reports an auditor asks the company to produce for fieldwork: trial balances, reconciliations, samples, access listings, contracts.
Presentation currency
The currency the group's financial statements are shown in, which may differ from every entity's functional currency. Choosing it does not change the underlying transactions, only their expression.
Preventive maintenance
Maintenance scheduled by time or usage rather than by failure, generating work orders against assets on a plan and recording what was done.
Price book
The structured set of prices, discounts and currencies applicable to customers or segments, with effective dates. Quotes and orders price from it rather than from typed figures.
Price uplift cap
A contractual ceiling on how much prices may rise at renewal, either a fixed percentage or a published index plus a margin.
Procure to pay
The end-to-end process from identifying a need to paying the supplier: requisition, approval, purchase order, receipt, invoice, matching and payment, with the ledger entries each step creates.
Project accounting
Tracking revenue and cost against a project rather than only against the ledger: time and expenses booked to a job, work in progress, billing on milestones or on time and materials, and margin per engagement. Services businesses and construction firms usually need it; product businesses often do not.
Project costing
Collecting labour, materials, expenses and overhead against a project so its cost and margin can be reported while it runs, not only when it ends.
Proration
Charging or crediting part of a period when a subscription starts, stops or changes mid-cycle, calculated by days, by usage or by a stated convention.
Provision
A liability recognised for an obligation whose amount or timing is uncertain: warranty claims, restructuring, legal exposure. It is measured on a best estimate and revisited each period.
Punchout
A link from the buying system into a supplier's own web store, where the requisitioner shops and returns with a basket that becomes a requisition, using contracted prices.
Purchase accounting
The exercise of recognising an acquired business at fair value: identifying assets and liabilities, allocating the price, recognising goodwill, and aligning the acquired entity's policies and calendar to the group's.
Purchase order
The document that commits the business to buying something at an agreed quantity and price, issued to the supplier after whatever internal approval the spend requires. It is the authorisation record that later invoices are checked against, and it also gives you a view of committed spend before any invoice exists.

Q

Quality inspection
A defined check at goods receipt, in process or before dispatch, with sampling plans, characteristics measured, and a pass or fail that gates the next step.
Quote to cash
The commercial front of order to cash: configuring and pricing an offer, approving discounts, getting signature, and turning the signed contract into an order and a billing schedule.

R

Ramp deal
A contract where committed volume and price step up over the term, reflecting a planned rollout rather than charging full scale from day one.
Recurring journal
A journal that posts on a schedule with the same structure and either the same or a calculated amount: rent, depreciation, standing allocations. It removes repetitive keying from the close.
Regression testing
Re-running tests over unchanged functionality after a change, to confirm nothing that used to work has stopped. Automation is what makes it affordable at each release.
Release cadence
How often the vendor ships changes and how much choice a customer has about taking them: continuous, monthly, twice-yearly, or on the customer's own schedule for on-premise software.
Remittance advice
The note a payer sends saying which invoices a payment covers, arriving as an email attachment, a portal download or a structured message alongside the payment. Without it, cash application becomes detective work.
Renewal
The continuation of a subscription at the end of its term, either automatically under the contract or by a new agreement, often with a price change and a re-negotiated scope.
Request for information
An earlier, lighter enquiry used to understand the market and shortlist candidates before a full proposal exercise. It gathers capability, not price.
Request for proposal
A structured invitation to vendors to propose against defined requirements, commercial terms and evaluation criteria, with responses compared on the same basis.
Request for quotation
A structured request to suppliers for prices against a defined specification and quantity, with responses compared on a like-for-like basis. It is the sourcing step before a purchase order.
Requirements traceability
Keeping a link from each stated requirement through design and configuration to the test that proves it, so nothing agreed is quietly dropped.
Requisition
An internal request to buy something, approved before any commitment is made to a supplier and converted into a purchase order once it is. It is where budget control belongs.
REST API
An interface exposing a system's data and operations over standard web requests, so other software can read and write records under the same rules a user would face.
Retainage
A portion of a contract payment withheld until completion or acceptance, common in construction and engineering. It sits as a receivable or payable until released.
Retained earnings
Cumulative profit not distributed to owners, carried in equity. At year end the income statement's result is closed into it, resetting revenue and expense accounts to zero for the new year.
Revenue recognition
Deciding when and how much revenue to record, which is not the same question as when you invoice or get paid. The prevailing frameworks (ASC 606 under US GAAP and IFRS 15) work through identifying the contract and its distinct promises, setting a transaction price, allocating it across those promises, and recognising each as it is delivered; local frameworks elsewhere may differ, and any specific treatment is a matter for your auditors.
Revenue schedule
The period-by-period plan for recognising a contract's revenue, generated from its obligations and their delivery pattern, and adjusted when the contract changes.
Reverse charge
A mechanism shifting the obligation to account for tax from the seller to the buyer, used for cross-border services and some domestic sectors. The buyer charges and reclaims the tax itself.
Reversing entry
An entry created specifically to be reversed automatically in the following period, used for accruals so the estimate does not have to be removed by hand once the real transaction arrives.
Role-based access control
Granting permissions to roles and assigning people to roles, rather than granting rights person by person, so access can be reviewed and reasoned about.
Routing
The sequence of operations, work centres and standard times required to make a product. Together with the bill of materials it defines how a work order will be planned, scheduled and costed.
RPO and RTO
Recovery point objective is how much data you can afford to lose, measured in time; recovery time objective is how long you can afford to be down. Both are commitments, not aspirations.
Run cost
The annual cost of operating the system after go-live: subscription or support, hosting, internal team, managed services, and the small-change budget.

S

SAF-T
Standard Audit File for Tax: a structured export of ledger, master data and transactions in a schema an authority specifies, required in Portugal, Poland, Norway, Romania and elsewhere.
Safety stock
Inventory deliberately held above expected demand to absorb variability in demand and supply. Setting it is a trade-off between service level and the cash and space the stock consumes.
Sales and use tax
The United States model: sales tax charged by the seller where it has an obligation, and use tax self-assessed by the buyer where the seller did not charge it. Rates vary by state and by thousands of local jurisdictions.
Sampling
Selecting a subset of transactions to test rather than examining all of them, with the population, the method and the size documented so the conclusion can be defended.
Sandbox
A non-production copy of the system for configuration, testing and training, ideally refreshable from production data with sensitive fields masked.
Segregation of duties
Splitting a sensitive process so that no one person can complete it alone: the person who sets up a supplier is not the person who approves its invoices or releases the payment. In a system this is expressed as roles and permissions, and as rules about which combinations of them one user may hold.
Self-billing
An arrangement where the buyer raises the invoice on the supplier's behalf under an agreement, common in agency, haulage and commission models. Tax rules impose specific conditions on it.
SEPA
The Single Euro Payments Area scheme for euro credit transfers and direct debits across participating European countries, with standard message formats and mandates.
Serial number tracking
Identifying individual units through production, sale, service and return, as distinct from tracking a batch. It underpins warranty and field service.
Service credit
The compensation for a missed service commitment, usually a percentage of fees, often capped and often the sole remedy under the contract.
Shelfware
Licences or modules paid for and never deployed, usually acquired in a bundle discount or bought ahead of a plan that changed.
Single sign-on
Authenticating through the organisation's own identity provider rather than a separate password per application, usually over SAML or OpenID Connect.
Single source of truth
The principle that one system holds the authoritative version of a given fact, and everything else reads from it rather than keeping its own copy.
SOC 2
An audited report on a service organisation's controls for security, availability, integrity, confidentiality and privacy. A Type 2 report covers operation over a period, not just design.
Soft close
A faster, lighter close run in interim periods: key accruals and reconciliations only, enough for management reporting, without the full statutory rigour. Many groups soft-close monthly and hard-close quarterly.
Source code escrow
An arrangement depositing software source with a third party, releasable to customers on defined events such as the vendor's insolvency.
SOX controls
The documented, tested controls over financial reporting required of companies listed in the United States under the Sarbanes-Oxley Act, including controls embedded in systems and in access to them.
Spend under management
The share of total third-party spend that runs through defined sourcing and purchasing processes, with agreed suppliers, prices and approvals. The remainder is unmanaged by definition.
Standalone selling price
The price an element of a bundle would sell for on its own, used to allocate a bundled contract's total price across its performance obligations.
Standard costing
Valuing production at a pre-set expected cost per unit and reporting the difference from actual cost as variances: price, usage, labour, overhead absorption. It makes manufacturing performance legible at the cost of a periodic revaluation exercise.
Statement of work
The contractual description of what an implementer will deliver: scope, deliverables, assumptions, responsibilities, acceptance criteria and price basis.
Statutory chart of accounts
A prescribed account structure a country requires accounts to be reported in, as in France, Belgium, Poland and others. It coexists with a group's own management structure.
Statutory filing
A return a company must submit to an authority on a schedule: payroll returns, tax returns, statistical declarations, statutory accounts. Each has a format, a deadline and a penalty.
Statutory reporting
The filings a business is legally required to produce: annual accounts in the local framework, tax returns, and in many countries periodic electronic submissions in a prescribed format. What is required, in which format, and how often varies substantially by jurisdiction, and management reporting rarely satisfies it as-is.
Statutory versus management reporting
The distinction between numbers prepared to satisfy law and standards and numbers prepared to run the business. They come from the same transactions but often use different groupings, adjustments and calendars.
Stock take
Counting physical inventory and reconciling it to the recorded quantities, either as a full count or as continuous cycle counting of subsets. Differences are posted as adjustments with a reason.
Subledger
A detailed ledger for one class of transaction (receivables, payables, fixed assets, stock) that holds the line-by-line records behind a single summary balance in the general ledger. The subledger is where you see which customer owes what; the ledger only shows the total.
Subscription billing
Invoicing recurring charges on a cycle, handling mid-term changes, usage, credits and renewals, and producing the entries that feed revenue recognition.
Subscription licensing
Paying an ongoing fee for the right to use software, usually per user per period, as against a perpetual licence bought once with an annual maintenance fee on top. The subscription is an operating cost that continues for as long as you use the system; the perpetual model front-loads the spend and is increasingly hard to buy for cloud products.
Supplier master
The record of each supplier: legal name, addresses, tax identifiers, payment terms and bank details, with the approval history of changes to them. It is the highest-risk master data a finance system holds.
Supplier onboarding
Bringing a new supplier into the system: collecting bank and tax details, verifying identity and sanctions status, agreeing terms, and creating the master record.
Supply chain finance
An arrangement where a funder pays suppliers early against approved invoices and the buyer pays the funder at or after the original due date, extending buyer terms without squeezing suppliers.
Supply chain management
Planning and executing the flow of goods from supplier to customer: sourcing, planning, inventory, warehousing, transport and the visibility to manage them together.
Suspense account
A holding account for entries that cannot yet be classified, intended to be emptied before the books close. Common sources are unmatched bank items and failed integration postings.
System integration testing
Testing that the connected systems work together end to end (the ERP, the warehouse system, the bank, the tax engine) rather than each component in isolation.

T

Tax audit file
Any prescribed extract an authority can demand of a company's accounting records, of which SAF-T is the best-known family. Content, format and retention are set by the authority.
Tax code
The configured combination of rate, treatment and reporting box that a transaction line is stamped with, driving both the amount charged and where it appears on a return.
Tax determination
Deciding which tax applies to a transaction, at what rate, on what basis, from the parties' locations and registrations, the item's classification and the transaction's nature.
Tax engine
The component that decides what tax applies to a transaction (the rate, the jurisdiction, the treatment of a cross-border or exempt sale) and keeps that logic current as rules change. Some systems have a capable one built in; many businesses with complex footprints run a specialist third-party engine alongside.
Tax identifier validation
Checking a counterparty's tax registration number against the issuing authority's register (a VAT number against the European Union's system, for example) and recording the result with a date.
Tax jurisdiction
The authority whose rules apply to a transaction: a country, a state, a county, a city, or a special zone. A single United States address can sit in several at once.
Technical debt in ERP
Accumulated customisations, workarounds and undocumented interfaces that make each future change more expensive, most often created by pushing process into code rather than changing the process.
Tenant
A customer's isolated slice of a multi-tenant service, with its own data and configuration but sharing the underlying application and infrastructure.
Termination for convenience
A right to end a contract without cause, on notice and often with a fee. Where it exists at all it is usually one-sided in the vendor's favour on implementation contracts.
Test of design
Checking that a control, as described, would actually address the risk it claims to: the right person, the right evidence, the right frequency, before anyone asks whether it was performed.
Test of effectiveness
Checking that a control actually operated over the period, usually by sampling instances and inspecting evidence. Design and effectiveness fail independently and are tested separately.
Three-way matching
Checking a supplier invoice against both the purchase order that authorised the spend and the goods receipt that confirms it arrived, before the invoice is approved for payment. All three have to agree on quantity and price, within whatever tolerance you set.
Tiered pricing
Pricing that changes with volume, either in bands where each band has its own rate or in steps where the whole volume takes the rate of the band reached.
Time and materials
A contract that bills actual hours at agreed rates plus costs incurred, sometimes with a cap. Risk sits mainly with the customer, and margin depends on rate discipline.
Timesheet
The record of how someone's hours were spent, by project, task and activity, submitted and approved on a cycle and feeding costing, billing and payroll.
Total cost of ownership
What the system costs over a realistic horizon, not what the licence costs: subscription or licence and maintenance, implementation, integration, data migration, third-party add-ons, infrastructure where relevant, training, and the internal time the project consumes. The last item is usually the largest and the least often written down.
Transfer pricing
The prices charged between entities of the same group for goods, services, financing and intellectual property, which must be defensible as arm's length and documented for tax authorities.
Treasury management
Managing cash, debt, investments and financial risk: knowing the position, funding it, and hedging exposures. In smaller companies it is a task; in larger ones a function with its own systems.
Trial balance
A listing of every account with its balance at a point in time, where total debits equal total credits. It is the working view a finance team reviews before the statements are drawn from it, and the file most often handed to auditors as a starting point.
True-up
The periodic reconciliation of licensed entitlement against actual use, with the difference invoiced. It is a contractual event, not an audit finding.
Two-tier ERP
Running a large system at head office and a lighter one in subsidiaries or newly acquired businesses, with the smaller entities reporting up rather than being migrated onto the corporate platform. It trades the cost and disruption of a full rollout for the work of keeping two systems in step.

U

Uptime SLA
The contractual availability commitment, with the measurement window, the exclusions for maintenance, and the remedy when it is missed.
Usage-based billing
Charging by measured consumption (transactions, users, storage, calls), with rating rules, tiers and commitments applied to metered data before an invoice is produced.
User acceptance testing
The stage where the people who will actually use the system run their own real processes through the configured build and say whether it works, as against the implementer demonstrating that it does. Scripts are written from the business's own scenarios, and defects found here are ranked and fixed before go-live.
Utilisation rate
The share of a person's available time spent on billable or productive work. Definitions vary in what counts as available, which makes cross-company comparison unreliable.

V

Variance analysis
Explaining the difference between two sets of numbers (actual against budget, this period against last, forecast against actual) by decomposing it into drivers such as price, volume and mix.
VAT
Value-added tax: a consumption tax charged at each stage of supply, where a business charges it on sales, reclaims it on purchases, and pays over the difference. Rates, exemptions and filing rules are national.
Virtual card
A single-use or merchant-locked card number issued for a specific payment or spend limit, used to pay suppliers or fund employee purchases with controls set before the transaction.

W

Walkthrough
Following one transaction end to end through a process with the people who perform it, to confirm the process works as documented. It is how auditors and implementers both find undocumented steps.
Warehouse management system
The system that directs physical movement inside a warehouse: putaway, picking, replenishment, packing and shipping, usually with barcode or voice devices. It may be a module of the ERP or a separate product integrated with it.
Warranty management
Tracking what is covered, for how long, on which unit, and the cost of claims against it, including provisioning for expected future claims.
Webhook
A message the system sends to a URL you supply when something happens, so downstream software reacts to events instead of polling for changes.
Withholding tax
Tax deducted at source from a payment (to a contractor, a licensor, a foreign supplier) and paid to the authority by the payer, who must also give the payee a certificate.
Work in progress
Value that has entered production but is not yet finished goods: materials issued, labour booked, overhead absorbed, sitting on the balance sheet until output is recorded. In services it is unbilled work on a project.
Work order
The instruction to make a specific quantity of something, carrying the materials to consume, the operations to perform, and the costs collected against it. It is the unit of work manufacturing accounting is built on.
Working capital
The cash tied up in the operating cycle: receivables plus inventory less payables. Improving it means collecting sooner, holding less stock, or paying later, and each of those is a different team's job.
Write-off
Removing a balance from the books when it will not be recovered or settled: an uncollectable receivable, obsolete stock, an abandoned asset. It is recognition of a loss that has already happened.

X

XBRL
eXtensible Business Reporting Language: a tagging standard that makes financial statements machine-readable by mapping each figure to a defined concept in a taxonomy.

Y

Year-end close
The close that ends a fiscal year: the full monthly discipline plus tax provisioning, statutory adjustments, retained-earnings roll-forward and the opening balances of the new year.