An independent read of a system or a programme after the fact: whether the software does what was bought, where the risk sits, and — in a dispute — an expert opinion that will stand up outside the organisation.
When a go-live has landed badly, when a board wants assurance that is not the integrator’s own, or when the relationship has reached lawyers and someone must explain to a court what should have happened.
Put these in the engagement letter rather than the kick-off meeting. Each one is a thing that is awkward to ask for later and cheap to ask for now.
The scope in writing, including what the review will not cover.
Evidence handling: what the adviser will read, who they will interview, and what is on the record.
A finding-by-finding report with the evidence beside each, not a narrative.
A declaration of any prior work for the vendor or the integrator involved.
For dispute work, prior expert experience and a CV that can be disclosed.
Day rate, usually higher than advisory work, and higher again for testimony. Fixed-fee audits exist but constrain the scope; agree what happens if the review finds more than it expected.
Stackmark publishes no day rates. Nobody in this market posts them, an adviser’s rate varies more by who is assigned than by the firm, and a range we made up would be exactly the invented figure we refuse to print for licences. Ask two firms for a fixed fee on the same written scope; the comparison is the number you actually need.
Firms whose own site names this work, alphabetical. A listing is a documented claim by the firm, not a recommendation by us, and there is no tier, rating or paid placement anywhere on this page.
Its own wording: “ERP Selection”, “ERP Strategy & Planning”, “ERP Implementation”, “Business Process Transformation”
Its own wording: “ERP Selection & Implementation”, “ERP Project Recovery”, “Expert Witness Services”, “Digital Transformation”
The page on each firm’s own site that names the service, and the date we read it. The reading of those pages — which of our seven services a firm’s wording maps to — is Stackmark’s, which is why the firm’s own words are printed above.